The Shaping Bay
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Privacy Policy

Last updated: January 1, 2024

At The Shaping Bay ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and username
  • Email address
  • Profile information (bio, avatar)
  • Surfboard designs and specifications
  • Account credentials
  • Payment information (processed securely through third-party providers)

Automatically Collected Information

When you access our services, we automatically collect:

  • Device information (type, operating system, browser)
  • IP address and location data
  • Usage data and analytics
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Connect shapers with customers
  • Analyze usage patterns and optimize user experience
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With your consent: We share information with your explicit consent
  • Public profiles: Information you choose to make public on your profile
  • Service providers: Third parties who perform services on our behalf
  • Legal requirements: When required by law or to protect rights and safety
  • Business transfers: In connection with mergers, acquisitions, or asset sales

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt-out of marketing communications
  • Cookie preferences: Manage cookie settings through your browser

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage information, store preferences, and improve your experience. You can control cookies through your browser settings, but disabling cookies may limit certain features of our services.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Shaping Bay

Email: privacy@theshapingbay.com

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